Effective Date: 1 November 2024
Welcome to Kaviapps LLC! By accessing and using our website, services, and solutions, you agree to comply with these Terms and Conditions. Please read them carefully before proceeding with our services, which include WordPress and WooCommerce web design, bug fixing, and maintenance services.
1. Acceptance of Terms
By using our services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you must not access our services.
2. Services
Kaviapps LLC provides WordPress and WooCommerce web design and development services, along with bug-fixing and troubleshooting services. Our work is completed based on the project scope agreed upon between you and Kaviapps LLC.
3. Payments and Fees
- Payments are due as per the terms outlined in the project proposal or contract.
- Additional fees may apply if changes to the project scope are requested after the project begins. These fees will be discussed and agreed upon before implementation.
4. Refund Policy.
a. Bug Fixing Guarantee
Kaviapps LLC offers a unique 2x Refund Guarantee for bug-fixing services if we are unable to resolve the reported issue. This guarantee includes the following conditions:
- Refund Eligibility: We don’t provide a refund without conducting a thorough review of the issue. In some cases, an additional two weeks may be required beyond the arranged completion date to ensure a fair attempt to resolve the bug.
- Maximum Refund Limit: The maximum refund amount under the 2x Refund Guarantee is capped at $2,00.
- Server and Environment Requirements: If the site functions correctly on our servers or test environment without issue, the 2x Refund is not applicable. We cannot refund for issues caused by third-party server setups or server-related limitations.
b. Exclusions from Refunds
We do not provide refunds for:
- Misplaced orders or incorrect project specifications from the client’s side.
- Server issues, compatibility issues with third-party software, or issues caused by changes outside our control.
c. 1x Full Refund Policy
If we cannot resolve the issue after a thorough attempt, Kaviapps LLC offers a 100% (1x) full refund of the paid amount as part of our commitment to client satisfaction.
6. Web Design Refund Policy
Kaviapps LLC does not offer refunds for web design and development services once work has commenced. Due to the time and resources dedicated to each project, all payments for web design services are non-refundable. By engaging our services, you acknowledge and agree that payments made for web design services are final.
7. Intellectual Property
All intellectual property, including code, design, and content developed by Kaviapps LLC for your project, is transferred to you upon full payment unless otherwise stated in the project agreement.
8. Third-Party Services and Tools
We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on our website with an updated effective date, and continued use of our services implies acceptance of the modified terms.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United States of America. Any disputes arising from these terms shall be subject to the jurisdiction of the courts located in Wyoming.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. You are encouraged to review this policy regularly to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about these Terms and Conditions or your eligibility for our 2x Refund Guarantee, please contact us:
Kaviapps LLC
Website: https://kaviapps.us
Email: info@kaviapps.us